Shipping policy
Processing Time
Orders processed within 3 business days (Mon-Fri, excluding holidays).
Shipping Rates & Delivery Estimates
Standard Shipping: Free
International Shipping: WORLDWIDE SHIPPING. IF ANY CUSTOMS CHARGES INCUR, THEY WILL BE PAYABLE BY THE CUSTOMER AND WILL NOT BE COVERED BY ESSENZEE.
Carriers
We use USPS, FEDEX, UPS.
Order Tracking
Tracking info sent via email once shipped.
Customs & Taxes
Customers are responsible for customs and taxes.
Damaged, Lost, or Stolen Packages
Damaged: Contact us with order number and photos.
Lost/Stolen: Contact the carrier for investigation.
Contact Us
Email: orders@essenzee.us